BC Game Terms and Conditions

These Terms and Conditions describe the rules that apply when you use our platform. They explain the relationship between us and our users, and set out your responsibilities, eligibility, payment procedures and how we manage promotions and disputes. We expect you to read these terms carefully before creating an account or placing bets or wagers.

Account responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. We may require you to verify your identity at any time; until verification is complete we may restrict access to certain features or withhold withdrawals. You must provide accurate and up-to-date information and notify us promptly of any unauthorised access.

We may apply limits to accounts, including deposit, wager and withdrawal limits, in line with our risk and responsible use policies. We reserve the right to suspend, restrict or close accounts where we suspect fraud, money laundering, abuse of promotions or other breaches of these terms.

Eligibility requirements

To use our services you must meet the minimum age and other eligibility requirements that apply in your location. By registering you confirm that you are legally permitted to use our platform. If you do not meet the eligibility criteria, you must not open an account or continue to use our services.

We may carry out checks against public records and request documents to confirm eligibility. Continued access may be dependent on satisfactory completion of these checks.

Acceptable platform use

You agree to use the platform lawfully and in line with these terms. You must not attempt to manipulate games, exploit software bugs, use multiple accounts to gain an advantage, or otherwise act in a way that compromises fair play or the integrity of the platform.

Prohibited conduct

Prohibited actions include fraudulent activity, collusion, chargeback abuse, or use of automated tools that interact with the platform. We may investigate suspected breaches and take appropriate action, which may include account suspension, loss of winnings and reporting to relevant authorities where required.

General bonus and promotion rules

Promotions and bonuses are subject to specific terms which will be made available with each offer. General conditions may include eligibility restrictions, wagering requirements, maximum cashout limits and timeframes. We do not guarantee promotional availability and reserve the right to amend or withdraw promotions at any time where we reasonably consider it necessary to prevent abuse.

Deposits and withdrawals

We accept a range of payment methods; availability may depend on your location and account status. All payments are subject to verification checks. Withdrawals may be delayed while documentation is reviewed or where required by law. We may set transaction limits and apply fees as listed in our payments section.

If you have questions about a transaction, contact support using [email protected].

Dispute resolution

If a dispute arises you should contact us in the first instance so we can attempt to resolve the matter informally. If we cannot reach an agreement, disputes may be referred to the relevant independent dispute resolution process where applicable. Nothing in these terms limits your statutory rights.

Updates to terms and conditions

We may update these terms from time to time. When we make material changes we will notify registered users through the platform or by email. Continued use of our services after changes take effect constitutes acceptance of the revised terms, so please review updates regularly.